If you are interested in Mattress Warehouse in the states of Ohio and Kentucky please click here. For consumers in West Virginia, please be advised there are two companies with the same name in operation. This page is about the Mattress Warehouse retailer that has the motto “Sleep happens”.
Mattress Warehouse Middle Atlantic
Starting in 1989 as just one store in Frederick, Maryland, Mattress Warehouse has quickly blossomed to become one of the largest mattress retailers in the Middle Atlantic. It has over 150 stores in the states of Pennsylvania, Delaware, Maryland, Virginia, North Carolina and West Virginia, with one location in Washington DC. Their reach makes a visit to one of their retail locations very convenient.
Their retail locations usually have over 40 models to see. That makes it easy to try out different types of mattresses side by side. There’s hardly a better way to choose a mattress than by testing it out personally. Mattress Warehouse’s wide variety makes it easy to examine many different models across many brands in order to come to an informed decision. The in-house staff has a reputation for being knowledgeable and able to assist customers make suitable choices.
Mattress Warehouse Online Store
For customers who know which brand and model they wish to purchase, or for those who live outside of the reach of one of their retail stores, Mattress Warehouse offers sales by telephone and their website. Their website has notifications of promotions, along with downloadable .pdfs of selected items on sale and a variety of web -only sales items. Additional savings can be found in their overstock/ clearance section where many items are deeply discounted. There is also a buying tips section which can be very help for you to explore your options in choosing a new mattress and determining what kinds might fit your lifestyle and sleeping habits best. There is also an interactive blog where consumers can post questions and receive prompt, personalized answers. While the Mattress Warehouse has excellent prices, we strongly urge internet shoppers to use the resources available on his website to shop around.
Mattress Warehouse Brands
Mattress selection is a strong suit of Mattress Warehouse. They carry virtually all of the national brands, such as Serta, Sealy Posturpedic, Stearns and Foster and TemurPedic and several others. Mattresses are available in all of the standards sizes, including California King and twin XL.
In addition to their wide selection of name-brand mattresses, Mattress Warehouse also maintains their own factory, producing their own quality name brand mattress. This brand is a great option when money is tight, as they are sold directly from the factory and are offered at a fraction of the price of some of the national brands. They also sell the entire range of bedding products including a selection of beds, futon frames and mattresses, daybeds, boxsprings and other furniture. Mattress Warehouse is an ideal choice for one-stop bedroom shopping.
Mattress Warehouse offers a price guarantee on Stearns & Foster, Beautyrest Black, Beauty Rest NXG, Sealy Embody, Serta iComfort or Tempur-Pedic mattresses where they will beat any competitor’s price by 25% for the same item, if provided with the competitor’s advertisement or a qualified invoice. Some restrictions do apply to the offer. Qualified buyers can receive free in-house financing for 2 years on certain purchases.
Mattress Warehouse charges a flat-rate of $65 for delivery and installation. The fee also includes the removal of your old mattress to your curb. For an additional fee of $14, the delivery staff will remove and discard your old mattress. The Mattress Warehouse conducts background checks on all of their drivers, so you can have peace of mind when having your purchases delivered and installed. Next day delivery is available for most purchases.
Savy customers can negotiate free shipping and pick up of their old mattress. Don’t be afraid to negotiate! Read our mattress buying guide to learn how to get the mattress of your dreams at a rock bottom price.
Mattress Warehouse Customer Reviews
There has been some criticism directed toward the company. Almost all of the complaints revolve around the return policy. All customers, whether they purchase at the store or online, should be aware that the company has a no returns/no refund policy. As such, it is very important to determine whether the mattress is right for you before you buy. Even the replacement of defective or wrongly-delivered products is subject to additional delivery fees. Therefore, it is very important that all customers inspect their purchases carefully upon delivery to ensure they have received the correct items and there are no defects.
Another problem, common to buying a mattress anywhere, is the warranty. Most mattresses come with warranties of generally 10 years and beyond. However, these warranties come with many caveats and restrictions. Be sure to fully understand the circumstances that the warranty applies to. We suggest that if you purchase a mattress at Mattress Warehouse or any other retailer, that you also register your purchase with that manufacturer. Many of the largest manufacturers allow you to do that online (remember the old fill-in cards that came with every major purchase that we almost never mailed?). Unfortunately, getting companies to honor their warranty can be a prolonged process.